Terms & Conditions
Welcome to Thecuddlehub.com. By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please do not use the website.
1. Eligibility
Thecuddlehub is intended for adults only. By using this website or purchasing products, you confirm that you meet the applicable legal age requirements in your jurisdiction.
2. Products
We make reasonable efforts to provide accurate product descriptions, images, specifications, and pricing. However, minor variations may occur due to:
- Screen / display settings
- Product packaging changes
- Manufacturer updates
- Photography or lighting
- Availability of specific variants
3. Product Use
Customers are responsible for reading and following applicable product instructions, warnings, usage information, and manufacturer recommendations. Thecuddlehub does not encourage unsafe, abusive, or unlawful use of products.
4. Pricing
Prices displayed on the website are subject to change without prior notice. We make reasonable efforts to ensure pricing information is accurate. In the event of an obvious pricing or technical error, we may contact the customer and provide the available options, subject to applicable law.
5. Orders
Placing an order constitutes a request to purchase a product. We reserve the right to decline or cancel an order in circumstances including suspected fraud, product unavailability, pricing errors, delivery restrictions, or other legitimate reasons, subject to applicable law.
6. Payments
Customers agree to provide accurate payment and billing information. We may use third-party payment providers to process transactions.
7. Shipping
Delivery times are estimates and may vary. Please refer to our Shipping Policy for detailed information regarding processing, delivery, discreet packaging, delays, and related matters.
8. Returns & Refunds
Returns and refunds are governed by our Return Policy and Refund Policy. Due to hygiene and safety considerations, certain personal-use products may not be eligible for return after opening or use, subject to applicable law.
9. Intellectual Property
All website content, including text, logos, graphics, photographs, designs, trademarks, product descriptions, and other materials, is owned by or licensed to Thecuddlehub unless otherwise stated. You may not reproduce, copy, distribute, modify, or commercially exploit our content without prior written permission.
10. Prohibited Use
You agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to our systems
- Interfere with website functionality
- Submit fraudulent orders
- Provide false information
- Abuse promotional offers
- Copy or misuse website content
- Use the website in a manner that violates applicable law
11. Third-Party Services
Our website may contain links to or integrations with third-party services. Thecuddlehub is not responsible for the content, availability, policies, or practices of third-party services.
12. Limitation of Liability
To the extent permitted by applicable law, Thecuddlehub will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or products. Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
13. Changes to Terms
We may update these Terms & Conditions from time to time. Continued use of the website after changes are posted may constitute acceptance of the updated terms, to the extent permitted by applicable law.
14. Governing Law
These Terms & Conditions shall be governed by the laws applicable in India, subject to applicable consumer protection and other mandatory legal requirements.
15. Contact
For questions regarding these Terms: support@thecuddlehub.com